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Archive for the ‘Sports’ Category

• Electric Bikes Attract People From Diverse Lifestyles

  Tuesday, July 27th, 2010

  Transportation takes on various forms for different people and is frequently based on lifestyles and a growing trend is on environmental friendliness. Financial concerns also play a role for many people. With this in mind, one of the transportation modes that is becoming increasingly popular, though it has always been one of many people’s favorites, is bicycles. And the actual increase trend has also seen a shift in the reason for their use. Bikes have traditionally been recreational as well as physical fitness tools and it is more common than ever before for people to use them to get to work, school and other destinations. Some people have even eliminated cars and trucks completely and alternate between public transportation and bike use or a combination of the two.

  And with the increase in environmental awareness and the use of bicycles, electric bikes have really seen an increase in popularity.The good news is that electric bike conversion is not that difficult and there are even some great kits out there that let you do it yourself. This affordable and extremely environmental transportation mode is being used in cities and towns across the country and those who are riding the bikes are leading the way in a transportation revolution. Or at least they are serving as great role models for green and healthy lifestyles.

• Customer Service at a Basketball Game

  Tuesday, October 13th, 2009

  While many sports fans are not thinking of the customer service they will receive once they get to the game, it is certainly plays a role in their overall experience while they are there. An eager fan who is handing over their ticket for the basketball game game will definitely notice if their is an unexpected hold up in the line due to inattentive staff, or a venue that is entirely understaffed for the event. This is only the beginning of why sporting events can serve to demonstrate the value of customer service in all fields, and the various aspects of it that often go unnoticed by the consumer.
  
  Steven Barbarich is one of the ethical and committed businesspeople in today’s market that understands that some of the most successful attention given to customer service is intended to remain unnoticed by the consumer. These early examples of service at a basketball game or other sporting event continue through the initial stages of the experience and include purchases at souvenir shops and concession stands. This is actually more important than what a lot of people who are randomly surveyed will realize, and in the increasingly competitive world market these details and an overall perspective on costumer satisfaction are becoming even more important. This is when the efforts that will go unnoticed by most consumers become some of the most important aspects of the service they receive. This always enters into the area of service, sales or event planning.

  Interestingly, at sporting event such as basketball, the players themselves have the obligation of providing the one service that fans will be most passionate about, winning the game and making great plays. With this in mind, the establishment needs to be aware that only one team will win, and some of the fans are going to be disappointed with the end result. This means that the other aspects of the experience, the aspects that the venue or sponsor does have control over, take on even greater importance.